Shipping Policy

We ship within the United Kingdom only. Every order goes out on one service: Royal Mail 24–48hr Tracked, fully tracked. Delivery is £4.99, and free on orders of £200.00 or more. We do not ship internationally at the moment.

All Nexora Pharma peptides are lyophilized (freeze-dried) powders. In lyophilized form, most compounds are stable at ambient temperatures for short transit periods. For orders requiring strict cold chain (including specific IGF-1 and custom formulation orders), we ship with insulated packaging and cold packs. Temperature-sensitive orders are flagged at checkout. Standard lyophilized orders ship in pharmaceutical-grade sealed vials within moisture-resistant packaging.

Orders are processed Monday–Friday. Orders placed before 12pm are typically dispatched the same business day, pending payment confirmation. Bank transfer payments: dispatch occurs within 1 business day of payment verification. Processing times of 1–2 business days apply to all bank transfer orders. You will receive a shipping confirmation email with tracking number once your order has been dispatched.

Each shipment is packaged to protect compound integrity throughout transit: - Individual vials sealed under inert atmosphere - Moisture-absorbing desiccant in each package - Tamper-evident outer packaging

All orders ship with full tracking and are insured to the value of the order. Tracking numbers are emailed at dispatch and can be monitored through the carrier's website. If an item is lost in the mail, we will offer one free replacement.

All purchasers must confirm research-only use at the time of order. Orders that appear inconsistent with research use may be held for additional verification. We do not ship to P.O. boxes or freight forwarding addresses.